For small businesses, mastering shipping and transport logistics can be tricky. Many shipping companies seem to have services optimized either for serving individuals, or large corporations with few options to suit businesses in the middle. However, not all the fault falls with the shipping company, as there are a lot of things that inexperienced small businesses get wrong with regards to logistics. These tips will help your business ship more efficiently with less cost to you.
Know Shipping Costs
Guessing on shipping costs can end up costing you a lot more than you had anticipated. If you have a large or unusual order from a client, make sure to get in touch with the logistics company to check on the cost of shipping before you quote the customer a price. If the amount you give them is too low, your company will end up paying the difference out of pocket.
Keep Technology Up-to-Date
Updating and automating logistics technology is expensive, but in many cases it pays for itself in the long run. Many logistics companies charge to process paperwork by hand but will do the same paperwork for free if it is submitted electronically. Keeping current can save you money on each order.
Keep Up with Changes
Costs change in the world of logistics, just as they do in your business. When drawing up a yearly budget, make sure to leave some leeway when it comes to logistics. You never know when shipping and processing costs might go up across the board.
Choose the Right Delivery Level
In the spirit of providing great customer service, many small businesses choose the fastest delivery level, even if it ends up costing them money. Ask yourself if a given shipment really needs to arrive the next morning, or if you can save your company a little money by sending it at a slower level.
These suggestions will help you cut the costs of shipping and logistics while still maintaining a great level of customer service.
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